I wanted to communicate my frustration with BA and could not find anywhere to register my complaint. I was doing this to help in bringing their service up to at least the same standard as their competitors. Here is my major complaint! "Avios. What's the point? " Really! What's the point ...
I have been in contact with Mr D Tiwari who needed my purchase information that I had to buy another suitcase in Canada and wanted banking details etc etc which I had submitted and they had said they would pay the costs but have not had any response since. I have sent another email but still no ...
I in June my wife and I flew from Cape Town to Boston USA via Heathrow in economy class. All legs of the flight were rather lengthy and one tends to dread this type of flight. But I have to say British Airways went out of their way to provide a pleasant trip. The staff were always courteous, polite ...
I have >73, 000 Avios points which apparently I can't use. I booked a ticket (Jhb-Ldn-Jhb) -2 months ago to travel in September, done way in advance as the seats were being taken fast. I spoke to a man in customer care who advised that I buy the ticket on a lower class as BA releases seats from ...
We purchased Zurich-London tickets for 28/12. Tickets were paid on 12 April and issued. We made our arrangements timeously as to arrange our trip around the departure time. Our prior destination requires lengthy travelling; we are travelling with 3 kids with limited book-in time to our London ...
Terrible Customer Service. Had lodged a complaint with British Airways regarding flight from Sydney to Rome. I need a walking stick. Gave my Itinerary to the British Airways check in. My bags were only booked to London Heathrow. After disembarking at London I had to retrieve my luggage. Had to ...