This company is a joke, i paid for 3 flights for me and 2 friends, 4 days later i get the email confirmation stating that 2 of us are on the flight together and the third has been chaged without our permission or knowledge!! it took me a further 5 days 25 phone calls to try and get it sorted and it ...
I made a booking through Booking.com for a hotel in Germany. A few months before the trip I found out I had lost my job and would not be able to go, so I cancelled. The cancellation went through as accepted, but thinking back, I do not recall getting a cancellation email - this admittedly is ...
This is my experience of booking with holiday Mood Ltd, I have never been treated so disgustingly nor had this happen to me before. You may find the details of the EC Regulations and the the authorities I contacted within the email I sent to Holiday Mood Ltd useful if this happens to you. I booked ...
I stayed last week end in a single room, on my arrival the hotel lobby looked like a building site, with a desk a the lobby surrounded by builders and debris. I had phoned in advance to make sure i was allocated a quit room nobody said a thing about the major recostruction works, not just a simple ...
Edreams is not a reliable web site to book your flight. They advertise low cost flights, showing you the different choices to book your flight, but not showing how much they are charging you for taxes and how much they are charging for using their service. In my case a round trip ticket for 2 (euro ...
What a shambles... found a holiday that myself and my husband were very happy to book... went through the booking process and entered my bank details... system wouldn't accept due to a problem with the BA system... got up early next morning to call the call centre in the North East... spoke to a ...