ComplaintsHub.co.uk » Shops & Trade » Review / complaint: Fires, fireplaces, chesney supplier - Terrible customer service, continual avoidance | News #3874

Fires, fireplaces, chesney supplier
Terrible customer service, continual avoidance

This company promises good service from beginning to end. You get service when sale wanted! They take your money & your on your own. Any contact for enquiries orcomplaints are dealt with arragance, promises & bull s***. They take your money & wipe there hands in glee, then look for the next unsuspecting customer. They are cowboys who lie to cover their incompetence they are cowboys! Do not use this company! They will fit your fire incorrectly, make up excuses come out and wreck it a bit more! They then blame the fitters, they would not know the truth if it was infront of them. Also they do not issue certificates of safety automaticaly you have to chase, again told lies why not & promised it will be sorted but it isn't. Again blaming everyone else except themselves! How they have been around 25yrs (they claim) is beyond me, maybe changing tge company name constantly has something to do with it. Do not shop here!! Cowboys who only want your money.


Company: Fires, fireplaces, chesney supplier

Country: United Kingdom   Region: Wales   City: Cardiff

Category: Shops & Trade

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