I would like to respond to the Grupo Mayan Timeshare company.
Dear Ms. Rose,
As you know when you read the "Pissed Consumer" website as well as this one the only way that the Grupo Mayan can "help" me and help themselves is to come up with the goods, i.e. to put their money where their mouth is... in the my bank account in full, all the money owed to the last penny, and then your much valued contract to never expose the Mayan again can be signed by me and returned to you by email and by post, registered post, as requested. There is no need to become paranoid about exposure of your company, Ms. Rose. Since it has an official rating which is the lowest possible by the BBB there is nothing much to lose now! YOUR ONLY HOPE IS TO PAY UP AND DO SOMETHING CONSTRUCTIVE FOR A CHANGE WHICH WILL GIVE YOUR COMPANY SOME CREDIBILITY AGAIN. AS IT IS IT IS NOT REALLY REPUTABLE FOR THE RIGHT REASONS FOR MANY HOLIDAY MAKERS FROM THE U.S. AND ELSEWHERE.
Your comments were mostly ridiculous again... your manager is not doing the company many favours by getting you to write all that cow dung in public. It would be more profitable for you as a company to pay what you owe as indicated by yourselves the sum of $4, 075 in full and then to receive the contract from me which you have sent indicating that I shall not expose the truth about the company online or by any other means ever again. That is that. You are dragging out this matter believing that I shall somehow fade into the "aurora", or simply become exhausted from the hassle of pursuing what is rightfully mine, i.e. the money which the company took from me by misrepresentation, not to mention spiking the coffee enough to render your guest to the Mayan Palace indifferent and easy going, an easy prey for timeshare "vultures" to devour on the spot without great effort.
Well, the cheating game is over and I am not going to fall into that snare again. Your phone call of last Saturday, a week end day, by the way, when you should be having a good time with your family, is spent on giving me a ready written speech from your manager or whoever, instead of paying up what is owed and getting your signed contract sooner rather than later. It does not make sense to me at all. Last Saturday you used the Mayan tactic of speaking at me rather than to me. It is not appreciated, as I need to receive the money owed in full in order to send your agreement back to you signed by email and by post. This is the only way that the Mayan will get it. You have to pay me my money in full. You have my bank details and then your boss will not have to be paranoid about the company's reputation online. With the BBB assessing the Grupo Mayan as the lowest of companies here lies your problem - credibility. This you need to build up before demanding that people sign contracts with you before you have given them back their money. How can they sign settlements when there hasn't been one yet!!!??? It does not make sense at all.
Please may I have Mr Moran, the owner of the company's email direct or telephone number to speak with him regarding this issue. I am sure that he has more sense than the manager you are working for... this matter cannot be resolved without full and final payment in full on the part of the Grupo Mayan. Then and only then, when the money is in my bank can we proceed to "settle" by signing the "settlement!!! This is only logical. Do not try to put the cart before the horse!!! It is not meant to be that way!!
I am not libelling on line, I am simply writing the Truth for our readers and for you. You are aware of it but they are still to see how this story will end. Please do yourselves a favour and pay up what is owed. Then the matter can be resolved quickly and easily.
Thank you for your attention. Please do not forget to tell Mr. Moran that I would like to contact him.
Sincerely
Vera V Christphe
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