Reviews and Complaints of UK Consumers
Page 2573

Elal
Missing item from luggage

On the evening of 3rd Jan I flew from Heathrow to Tel Aviv. Securtity was very tight but very dissorganised. I was told that to spead things up for me my hand luggage would be taken away and checked without me. I have never had this before but understand Elal must be trusted. I gave my bag over, ...

Laura Ashley
Padstow sofa

I bought a Padstow large size sofa (catalogue price £1100). It was delivered November. The seat cushions sag towards the centre. I complained to a very defensive Customer Service Department and was told by a visiting 'technician' that the sofa met 'specification'. A letter followed, saying that ...