Reviews and Complaints of UK Consumers
Page 1628

Dune
Bad Customer Service.. Missing Goods

I purchased 2 x pairs of shoes in the sale in June which never arrived. I was told by Dune Customer Services to check with the post office - I did this and apparently Royal Mail seem to have misplaced the items. They asked me to go back to the supplier so that they could raise a claim for the goods ...

Bookin Hotels
Refund of payment

I booked a room in San Remo Hotel, Rome. I had to cancel this because of changed circumstances. On 20th July I received an e-mail that I would receive repayment in 15 days. This is now September 24. I have sent repeated e-mails to this company with no result. If I do not receive notice from this ...

Swinton Insurance
Silent Calls

At the beginning of September, I received an unsolicited phone call from Swinton Insurance on my mobile phone. As I was at work at the time, I was unable to take the call and asked if they could call back at lunch time around 1pm. When the call came through unfortunately I didn't hear my phone ring ...