Placed order on Rotair Pneumatics UK 13 Feb Pro-Forma invoice and paid for goods up front, promised delivery date passed and on enquiring, owner ignores our e-mails, telephone calls and messages. GBP 830 have now disappeared. Considering legal options as police in Essex are aware of the owner Mr. ...
Terrible Customer Service. Had lodged a complaint with British Airways regarding flight from Sydney to Rome. I need a walking stick. Gave my Itinerary to the British Airways check in. My bags were only booked to London Heathrow. After disembarking at London I had to retrieve my luggage. Had to ...
I made a mistake in order a fruit basket for a friend in Glasgow, but could not raise company by phone or correct order by e-mail. Order likely being sent to my home instead of intended address in Glasgow. ...
I left web feedback that the neck on good bottle of 2011 wine, branded Waitrose, snapped off on opening and attached a photo of the bottle, corkscrew and broken bits. It took several days for them to respond (looked like auto-generated) with a set of entirely irrelevant standard questions. Batch ...
We booked and paid for a rental car in Telford, UK for Friday 29th March. We arrived on time in freezing weather, to find the office closed. Numerous expensive phone calls to unhelpfull call centres, we were forced to spend 448 GBP (for 4 people) on 5 train journeys to get us to Edinburgh where we ...
Tried three times to make complaint about poor service after several bad instances of delivery and or completion of order problems. After three minutes of various options got to speak to a customer service rep. I said I had a complaint and wished to speak to a supervisor or somebody in charge. This ...