Hi,
I have been playing Zynga poker on facebook for the past 3 years and enjoy it very much. Unfortunately, my account has been compromised 5 times in the past 4 weeks and 9.5 billion chips have been stolen. I have contacted Zynga support on each occasion that this has happened and i have followed all of their advice as well as changed my e-mail address and my password in order for my account to become more secure but within days and even hours my account gets compromised and all of my chips are taken. I have reason to believe that it is in fact Zynga who are illegally hacking into my account and taking my chips.
Zynga restored 2.3 billion chips into my account on the first occasion although i had in fact 5 billion chips taken. Since then Zynga have been most unhelpful and even delete my e-mails to them unread.
i was hoping that you would be able to advice me on the best way forward for me to persuade Zynga to restore all of my chips and stop illegally hacking into my account.
i look forward to your reply
Regards
Denis Maher
[email protected]
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