Lulu.com is refusing to address creators concerns regarding book sale royalties. Some authors are reporting making sales on Amazon.co.uk, in many cases they can prove that sales have been made and have receipts from amazon and the actual books sold, yet no sales are being recorded in their accounts and no royalties are being paid. Lulu refuses to answer emails on the matter and simply issues ticket numbers that never get a response. I myself am a Lulu author. I have made sales on Amazon.co.uk over the past few months, but no sales have been reported in my creator account and I have not been paid a royalty for books sold on Amazon.co.uk
I have no idea who to contact in order to get this problem resolved. Lulu operates a code of silence and Amazon simply says it is not their problem and to contact the publisher. It's a scandal.
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