I was ripped off by this company in July this year. I paid by visa for the postage and packaging of a 'free' sample, so they had my bank details. It's the same story as everyone else. I've contacted their customer services by phone and was told that I couldn't get a refund, but after reading some of the posts on here (after the bastards stole another £75 from my bank yesterday-even though I blocked them from using my card) I've decided to give it another shot. they've had over £100 from me for nothing. The goods are rubbish and don't do what they're supposed to do, and I only got the so called free sample. I've tried emailing them but it keeps coming back saying it's an automated service, and not to send emails to it. I've e-mailed the guy who goes by the name of Clay Douglass, telling him I want my money back because the goods are defective, and that he is breaching his own terms and conditions by false advertising, ie; fake testimonials on his website.
I've been to the bank who can't stop the paymments because they say they weren't fraudulent, however, I went to the police and they say although it might not be fraud, it's definitely internet theft, and if I find out an address where they're trading from they will do an investigation. Can anyone give me an e-mail address or a mailing address please?
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