I have used fasthosts for years for myself and for clients. In the past couple of years their service has drastically dropped.
The first major fault was when they took their tech support offshore. The second most recent is when they changed their control panel.
The tech support is like all offshore services where there is not native English speaking persons, very poor.
Today i tried to login to a fasthosts account and was blocked even though i was using the correct details, because the account number and passwords have changed due to their control panel upgrade. What a nightmare!
There are many, many better hosting companies out there. Do not believe the reviews that show fasthost as one of the top providers.
I have moved some of my clients and my own sites away from fasthosts, and i would whole heartedly suggest they be avoided.
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