Where to start with this company? First I had over £100 taken from my account with no prior warning due to their 'automatic renewal programme' for a hosting package I had already tried to cancel. Who takes money without written warning these days?!
I rang on the day that the transaction had gone through - by luck I happened to check my statement that day. I was told to 'stop wasting their time' and that 'it's all in the terms and conditions'. No refund was given, and had to phone a premium rate number for the privilege of an hour on hold.
Now that I have been forced to continue using their services I find to my horror that I can't actually use the account without having a valid credit card stored on their system (so they can bill me again in one year). Not likely.
In my option this is a carefully designed scam designed to relieve people of their money. I do not have the resources to pursue this, but somebody needs to be fined!
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