Norton have automatically taken payment £68.04 from my credit card without my authorisation. They sate this is for antivirus software but I do not require this renewal and nolonger have the computer for which I originally purchased the software.
They are fraudulently using my original purchase deatils without my authority.
A similar charge was made to my Grandfather only last month by Norton, again for a renewal that was not required and a payment that was not authorised.
Norton (Symantec) do not reply to emails raising this issue.
It is a scam, and should be illegal. But Credit Card companies insist that you pay whilst they investigate.
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