» Games & Gaming process » Review / complaint: Norton - Symantec - Unathorised Credit Card Renewal Charges | News #5700

Norton - Symantec
Unathorised Credit Card Renewal Charges

Norton have automatically taken payment £68.04 from my credit card without my authorisation. They sate this is for antivirus software but I do not require this renewal and nolonger have the computer for which I originally purchased the software.

They are fraudulently using my original purchase deatils without my authority.

A similar charge was made to my Grandfather only last month by Norton, again for a renewal that was not required and a payment that was not authorised.

Norton (Symantec) do not reply to emails raising this issue.

It is a scam, and should be illegal. But Credit Card companies insist that you pay whilst they investigate.

Company: Norton - Symantec

Country: United Kingdom   Region: England

Category: Games & Gaming process


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