» Foodstuff » Review / complaint: Tesco - Changing Store | News #6600

Changing Store


This may sound like a simple matter, but it is extremely irritating to me as a regular Tesco customer (I shop probably twice a week for a family of 4). Can someone tell me why Tesco keep changing the way they place their products around on the shelves. Some shopping guru has obviously told them that, psychologically, we shoppers actually like being made to hunt for the fruit and veg - that it is actually good for us to have to dig out the apples that have happily been displayed against the wall for the last 2 years, and have now been positioned in the middle of the 3rd isle. The reality is FAR from the truth - and you only need to ask the other bewildered shoppers on the day/week this change has taken place (and it happens irritatingly frequently).

The majority of us are actually comfortable with our routines, and when faced with a quick dash and run with items required for the next few evenings supper, are intensely irritated with having to hunt, hunter-gatherer style, for our items. Unlike our Tesco shopping psychologist, I actually prefer not living in the stone age of hunting for food. I actually LIKE being able to know exactly where to find items and that I can therefore shop it in a specific amount of time. I do not like shopping on the internet, so please don't offer this as a solution!

Please can someone pass this on to Tesco (and every other store for that matter) not to do it - and pass the message on to the shopping psychologist too!!! STOP CHANGING THE STORES AROUND!!!

Yours faithfully

Sophie Mills

Company: Tesco

Country: United Kingdom   Region: United Kingdom

Category: Foodstuff


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