ComplaintsHub.co.uk » Electronics and household app. » Review / complaint: UK MOBILE STORE - Take money, send nothing - ever! | News #14716

UK MOBILE STORE
Take money, send nothing - ever!

No chex rapidly debit your credit card for ficticious items this online scam store can never supply.

On asking for your money back after waiting months for goods, no chex issue this email:

Dear Customer,

Please note that Nochex is an e-money issuer. You requested that a payment was to be made from your card for e-money, and then this payment was forwarded on to the seller as per your instruction.

Nochex did this, just as you requested, and as such we cannot accept liability or fault for our part in the process.

We understand that you are not satisfied with your transaction, but we are not able to offer refunds without the seller passing the money back via our systems as we do not have access to 3rd party bank accounts.

We have been in contact with the merchant regarding your order and have requested that they resolve this matter within the next 48 hours by issuing you a full refund via the Nochex system

Regards,

Risk Team

Nochex

The "merchant" is now on holiday (according to website) and that's very convienient.

Looks very much like a one man band setup without the good track record to be able to have an account directly with any major debit or credit card company.

The gent who writes all UK Mobile phone stores good reviews is called Ahmed- ironically this is the name of the person others claim they have spoken to on thier mobile number-promised goods again and recieved nothing.

Shopmania shows a large number of people who have had money taken and nothing sent even though they have paid in some instances for recorded delivery on the website.

Here is the link:

http://www.shopmania.co.uk/shopping~store-uk-mobile-store~m-36.html

On asking "No chex" for evidence of payment to or how they vet such traders such as UK MOBILE STORE they ignore such all email

This site has a worthless "safebuy acceditation" who also ignore email deleted unread

Passed on to Police and Mastercard Fraud Dept


Company: UK MOBILE STORE

Country: United Kingdom   Region: United Kingdom

Category: Electronics and household app.

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