A man came to service the boiler on Friday, on the Monday morning we complained to HomeServe that it would not ignite and had no hot water. Putting us through to the service dept we were told that 24 hours had elapsed and to make a fresh claim. The trick they had up their sleeve was to charge £50 ...
Bid TV have no ability to solve problems when things go wrong (and systems that protect them but offer no possibility of the customer receiving service). I made a purchase from Bid TV. I paid for the item and a high charge to them for delivery. The goods did not arrive. I spoke twice to 'Customer ...
After paying a 300 deposit on my debit card for my motor insurance i received a letter stating that the 3 remaining payments will be collected off my debit card which was due on the 1st, on the 12th i realised the payment hadnt been taken i contacted be wiser to investigate the said they had no ...
I'm not the type to complain about poor service and this is the first time I've ever publicised a concern I've had about any kind of service. In fact it didn't even cost me a whole lot of money. It's just the seemingly blatant rip off that compelled me to warn others about Thames Gas.com. I called ...
Oredered Goods and quoted 2/3 days delivery. They took payment from credit card that day (this is illegal) I called them after 5 days to enquire where my order was. I was told that dispatch would call me the following day and delivery would be 5-6 days. I said I would cancel, but was told I had to ...
A truly abysmal company which abuses its position as insurance-appointed plumbing / heating contractors for domestic emergencies. If you politely ask them what time their engineer is coming, or how many jobs s/he has to do before they reach you (or which parts of town these jobs are in) the ...