ComplaintsHub.co.uk » Construction & Repair » Review / complaint: QS Supplies - Poor Customer Service | News #4725

QS Supplies
Poor Customer Service

Awful company to work with. I purchased a £2.5k bathroom suite. This was delivered 3 weeks after the 7 days estimated delivery. Despite chasing I was consistently lied to by staff and told it was dispatched only to find it hadn't been.

Also, the second half of my order they sat on for 3 weeks (requiring an additional delivery payment which they said they would take when goods were ready to dispatch) with £500 of money in there bank account! Again, I was lied to and told it had/was being dispatched before I finally spoke to a manager who admitted nothing had happened and no one had contacted me to arrange them to order the missing goods.

They are cheap but don't be fooled their staff are rude, poorly trained and you'll end up spending the same money on telephone calls trying to sort things out. Search google for "QS Supplies reviews" and you will see I am not alone!


Company: QS Supplies

Country: United Kingdom   Region: England

Category: Construction & Repair

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google