I bought a bed from Bensons for Beds that was a year ago 40 phone calls 20 letters one year on and only after lodging a Small Claim in court I have now been got my money back.
The pain (yes physical and mental) this firm has caused myself and my wife I cannot begin to describe. Customer Service is not a statement Bensons For Beds should be allowed to use as they do not understand either Customer or Service. If one person reads this and decides to buy anywhere else but Bensons For Beds then it will have been worth while sharing this experience. If you have bought from them two words GOOD LUCK you will need it, and read up on Small Claims
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