We were charge going out £24.00 for two suitcases to Las Palmas which was not clear on our paperwork.
On our return, we paid 36 euros for two suitcases for return to UK. According to regulations, this was incorrect.
We require the refund of 36 euros.
We cannot find any website for baggage refund and so we are writing to you.
J.R. Chapman
email address [email protected]
(o1932 886152).
Easyjet ref: 321480 / EF9JHCL.
date of return to UK 17.03.09
thank you
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