They gave me a lot of trouble (over weight) when i was trying to check in. And one of the staff of Emirates (called Andrew Hughes, S535883) said he saw i talk to a friend of mine and ask him to help bring my luggage. But the truth is im so busy to repack my luggage and i didnt even say hello to him. But that staff threat my friend say if he help me to carry my luggage, he will call the police to arrest him and he break the law. After that that staff (Andrew Hughes) found out my friend are not even travel today, so he started to chasing after me and shouting to me. He keep saying that i break the law because i asked my friend to share my luggage, and he will call the police. He was keep doing that over and over again, finally when i check in again, he running to me and told the staff who at the check in desk to check me seriously cause i break the law and ask someone to carry my luggage. And i just cant stand that horrible slander anymore. I ask him to show me the evidence. We started arguing, and he called police and say Im not allowed to travel today. I said ok, im strongly agree to talk to the police and find out who lied. But the police didnt come, and finally he let me go because more an more passengers seeing what happened. But he did threat me at the end, he said he will report to the Security in Dubai when i transit there. i cant image what they gunna do to me if im there. What a horrible thing, so i keep his name and working number. I canceled my flight. it costs me 150pounds, also i paid 1400 pounds for another new ticket. I dont know if they are going to be serious about this. they asked me to email them this afternoon. Here is the content of that:
Hi,
My name is Xiaosu Huang, my E-ticket number is 1762036796208, Emirates-EK036. And I supposed to fly today. When i was trying to check in, they said my luggage is overweight, so i was trying really hard to re-pack my luggage. Meanwhile me and one of my friends met some other classmates around the check in desk area, so my friend just go and say hello to one of my classmates, but i was busy for re-packing my luggage during that time. I dont even talk to any one of them. After that my classmates came to my friend and told her that one of the staff (Andrew Hughes) just threat him, and told him that he will be under arrest if he helps other people to bring the luggage, and he break the law. The point is that guy is not going to have a journey today, and maybe that staff (Andrew Hughes) found out that. And when i keep re-packing my luggage, that staff (Andrew Hughes) started to pushing me out of the business check in channel, and i did it because i just noticed that i did occupy the channel, so i just move away and out of the main entrance of the check in queue area. But that staff keep chasing after me again and shouting at me to move a little bit further (not even quarter meter). At that point, i feel really uncomfortable, so i just told him that could him give me a moment to move please, just a moment, because the luggage is really heavy. Unfortunately again, he shouting at me again to move right now and saying im breaking the law that he is guanna call the police. Once again, i moved away for quarter meter. Then he chasing after me again and he said me "Dont show me your attitude and just move away". In fact, I didnt even say one world except OK. Finally I go to the queue again, and when i arrive to the check in desk, the staff (Andrew Hughes) running to me and told the guy in the check in desk to check me seriously and said i break the law. And now eventually i cant afford that undeserved discharge anymore. So I asked him that what law i break. He said he saw in himself that i tried to ask one of my classmates to bring the luggage for me. And he is sure that he even got the video. I said i never talk to that classmates in person today at the airport, and i'd like to see any video as the evidence. More and more even my friend cant stand he shouting at me，we kinda started arguing. At that time, he said im not allowed to travel today because i break the law and he called police. Honestly I cant help crying myself to let the police give me back my innocent, because i dont even say a word to that classmate. While im waiting for the police, he saw a lot of passengers saw what were we doing and shouting at me again say" i dont need to see you attitude". all the passengers are seeing the truth and seeing how a big man shouting to a little girl. Dramatically he changed his behaviours a lot, because he noticed that a lot of people are seeing how he lied, how he was super rude to a girl. And the police didnt come but finally he said I can queue again and check in, but he threat me that he will report to the security in Dubai when I transit there. I feel really scared that what he will do to me when i transit in Duibai after he did those horrible things to me. So I decided to cancel my flight, because it is dreadful for me. Due to that I strongly require the camera video in the airport to be evidence. Because I dont even ask anybody to help me to bring my luggage. I didnt break the law, he doesnt have the right to just keep saying i break the law without evidence. Also humiliate me and shouting at me in the public again and again. I need that video to be evidence to show how horrible things he did to me. And it's necessary to investigate the passengers and other staff who saw what happened. Please find the video and help me. I know that i have the right to ask for the video and you have the duty to show that to me. This thing is really serious for me, i cant even go home now. So could you please find out what is going on exactly and give me back my innocent. I will reserve my right to take steps legally. Thank you very much.
Xiaosu Huang
Im looking forward to see how they gunna answer me and maybe no response at all...
0 comments