Yet another complaint for that bunch of cowboy know as car craft, I bought a 3year old fiat stilo from car craft on the 21 /6 /07 .Car was going well till may this year when iwent to start the car the inlett manifold blew so as i had the car for under a year and done only 5, 600 miles i got in touch with carcraft about getting it repaired, they told me the warrenty was with NAC, so i got in touch with them
They they told me to take the car to a vat reg gargage and fax the car service history to them, so i did
NAC then rang me and if i had any more invoices for the car, i said no thats all i got nac then told me that they ca, nt pay for the repaires as i had the car longer then six month with out a service, so i said i have done under 6000 miles and you have to have your car serviced in 6 months. What do these people class as a service oil change oil filter replaced top up other liquids all of witch a can do myself. So i got back to car craft customer services telling them the reply from nac and that i wanted to cancell my nac account as im not paying for a service when im not getting a service inreturn, there answer was you can only cancell within 30 days so i can you pay for the repairs within 3 months. So i put it in to a local garage and pay the repairs myself £700 only for them to tell that fiat don, t make inlett manifolds for a 2003 car anymore. So i am left with a car i can, t use but i still paying for, for the next 2 years
Please tell your friends / family not to buy a car from car craft and nac warrenty.
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