Bought an exhaust off these clowns which didn't fit even though I checked the car registration, etc. After many phone calls they agreed to organise a courier to pick it up and give me a partial refund (i cover the cost of the pick-up). On the day a courier was supposed to arrive nothing happened. Phoned them up and they said they would arrange it the following day. Again, no courier so I phoned Interlink who had no record of Nippon Autospares Ltd booking a courier at all. Rang them up again and finally a courier turned up. Then i had to ring them again several times to ask for my refund. Hopefully they are in the process of doing this but said they would charge me £30 for the courier pick up. Funny that as I thought it would be £15 so they've obviously charged me for delivery and pickup. When you question these numpties you just get a load of attitude. i
If I was you I would stay well away. There is another similar company called Nippon Auto Parts that receive complaints about Nippon Auto Spares Ltd daily. Nippon Auto Spares Ltd redirect consumer traffic to their website and steal their customers. Not to be trusted and a total bunch of fuckwits.
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