I had my British passport being sent to me in spain with the visa for me to go to thailand inside.
I had this sent by data post, the best sevice they could provide and garenteed delivery in 2 days.
Parcel force have now lost my passport when it arrived in spain, on investigation it appears that they use the standard post sevice to deliver in spain and not the courier service which i paid for.
I am now stranded in spain and will miss my flight to thailand and probably loose the 750 pounds in airfairs and also the 1000 pounds accomodation that is booked.
I think it is a discrace that they do not have any representatives here to track there parcels, also that they use a standard post service outside of the uk and that all they can do is say that they are trying to find it but they dont know where it is. F**king great help that is!
DO NOT EVER USE PARCEL FORCE AS A COURIER TO ANY COUNTRY. IF THEY CAN LOOSE MY PASSPORT JUST IMAGINE WHAT THEY WILL LOOSE OF YOURS!!!
I ALSO WANT TO SUE FOR DAMAGES REGARDING MY FLIGHTS AND ACCOMODATION AND HAVE TO GO THROUGH ALL OF THAT BECAUSE OF THERE INCOMPETANCE, THAT IS IF I EVER GET OUT OF SPAIN.
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