My first foray into the cable world of broadband will be my last, until someone buys out Virgin. I moved into a cable property on 18th August. Having paid for installation up front for Virigin 50MB broadband, I was given an installation date of 17th Sept. I thought that this was bloody terrible, ...
I was with Telewest from the conception of broadband. I never had any trouble to write about... until Virgin took over. They have without consent changed my contract from uncapped to capped. It is no use complaining they will not listen. It has become their company policy, instigated before Branson ...
I signed up to broadband over the phone, i was led to believe i was getting 3 for £30 and would be billed monthly for all 3 services, 3 months on and virgin took £34 from my account, they set up a direct debit without my permission. I called to complain and was told, we email customers instead of ...
I have never in my life found a company as useless as Virgin Media. They make every single thing as complicated as they possibly can. Contacting them is a complete nightmare. I know as soon as my contract is up with them I'm leaving and I would not recommend them to anyone. ...