If you are offered this company via your home serve contract do not agree to use them! A storm heating engineer came to my house to repair my boiler. Despite being told for the next 5 days that the part was "on order" they suddenly declared the boiler was beyond economic repair! This ...
Storm heating = rude /unprofessional customer service - incompetent engineers Engineer came round to check out what was wrong with the boiler. First commented on the make of the boiler and lack of its qualities. Then kept asking which information I had read online and what the error code related ...
This is the first time I have ever been driven to publicise a complaint about a company - normally I don't have the time or energy! Storm Heating however have won the dubious compliment of being the first ever organisation to drive me to give up some of my precious free time, because I would really ...
On 20th March this year, our boiler which provides both hot water and heating, failed completely, thereby cutting off our heating and hot water supply as we have no immersion heater. We felt somewhat re-assured that the problem would quickly be solved as we had a Home Assistance insurance cover in ...
A truly abysmal company which abuses its position as insurance-appointed plumbing / heating contractors for domestic emergencies. If you politely ask them what time their engineer is coming, or how many jobs s/he has to do before they reach you (or which parts of town these jobs are in) the ...