Dear Sir/Madam Further to my e-mail sent 13th December (attached to bottom of this mail) I feel I have to again go into writing to express my dissatisfaction. I have received a phone call telling me that Dixon ’s are sorry (which don’t get me wrong I do appreciate) but there is nothing they can do! ...
Took order for laptop 2 weeks ago. Failed to deliver it. Useless customer service. Failed to call back when promised. Failed to investigate why it was late. Still not arrived. Rude and unhelpful customer service staff - gave the impression it was my problem rather than something they were ...
Coming up to 10 weeks since I advised Coverplan and the "Tech Guys" that my laptop was faulty. The laptop was purchased at Dixons in London Heathrow where I was also persuaded to purchase a coverplan agreement for the laptop at UKSt 429.00. I have spent a lot of time being passed around ...