We have moved into a new property in the past 3 weeks and unfortunately it has a gas pre-payment meter. I phoned British Gas to get a card to allow us to top up the meter and they assured me one was on the way, in the meantime they sent out an engineer to give us the £10 emergency credit facility. ...
We have been with British Gas 3 Star Servicing for 28 years and on Friday the 6th October we requested an Engineer as we had no hot water or central heating. My husband is 77 and I am 72. It is now Sunday 8th October and we have made numerous telephone calls to British Gas and still no engineer. We ...
I am with British Gas I complained a few times over the telephone that I am paying up to £70 a week!!! on a prepayment card I was only getting £1.50 of Gas out of £5 I am on benefits with 3 small children and a sick partner everytime I have rung and complained I have used £5 in calling credit the ...