I got back from holiday on August 15th to find my land line phone dead. I notified Virgin Media on August 16th. After two technician's visits and nearly three weeks later the line is still not working, and no one at Virgin Media can give me a date when it might be. I'm a pensioner and I've had to ...
My telephone failed on 4th July and after 36 days Virgin Media engineers have failed to repair it and can not or will not give a time as to when repairs will be made. Earlier rewiring (pull through) work was considered incompetently performed after their first attempt back on 14 July. I have so far ...
Thursday 9th Aug notice my phone was dead. check all point and phones, plugged in new phone, still not working. On my way out the house I seen and virgin media van spoke to the gentleman to find out if my phone as gone off as a result of his work. He advised me that the lines had been vandalized ...
I purchased a new Nokia 6300 mobile telephone from 02 in May of this year, from new the phone seemed to be very slow in calling up menu’s etc and had bad voice quality when making phone calls. I accepted these minor problems as I could not do without my phone. I popped into the Digital Phone ...
We have not yet received a cheque that was promised to us in May as Virgin were still requesting the direct debit through our bankers. It is now August and after numerous telephone calls and promises from Claire, Mohsin and David to name but a few we are still waiting. The last promise we had was ...
I am really dissatisfied with spice prepaid connection. I activated my 39 Rs. SMS pack by dialing 999. First of all 11 Rs were deducted. Then 39 Rs were deducted after 3 days. Still sms pack is not activated. And whenever we try to call customer care by dialaig12347 they are always busy! I am ...