Last evening sat 17/11/07 i went my local kfc and bought 4 meals for my family including drinks and the following morning i emptied the remains from the drink containers into the sink to find a 2 part plastic connection from one of the drinks dispensers, one part being a potential choke hazzard if one of us had removed the lid of the said container in order to drink the contents quicker rather than the use of a straw, i immediately telephoned the shop to complain to the manager who was not available until the following day, the person i spoke to said she was in charge and just said sorry and they had noticed that a nozzle was missing and that was it, she took it very lightly to which i informed her that i would visit the shop whilst i was working the following day, monday. Please can you advise me on what further action i should take and do you think it is as serious as i consider.
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