I ordered some clothes from the Next website and selected delivery for a Saturday, giving them almost a week to arrange delivery. The delivery times given were between 8am and 6pm, so I waited in all day. 6pm arrived and no delivery so I called their customer services department. They told me my ...
I tried to sent my complaint via the Zara website but (to no surprise) you cannot do this! I was hoping they would see this and address the way cutomer service is handled. I was visiting the flagship Zara store on Regent Street on Wednesday 31th September at around 12.15pm. There were 4 children ...
I recently purchased some nike trainers for my daughter for her birthday, she has had the trainers for two weeks and the stitching has come away at the front and formed a hole. i am very annoyed by this as they weren't cheap and i cannot afford to buy her more. i returned them back to the store and ...
I recently went into a H&M store in Wandsworth that had just been re-opened. I went in there to return a item which i had ordered the wrong size off the website, Orignially i went into the childrens shop one a few days before and the women where really helpful and simply told me they could not ...
My first order was for 2 pairs of Hunter Original boots however, I was informed just prior to the dispatch of 1 pair that the other pair was not available; this was communicated via e-mail and I was told to contact the company to discuss other options via their 0845 telephone number. I chose to ...
The couple who works in this dry cleaners have lied to us and delivered a damaged bed spread ...