Firstly - let me tell you, I HAVE NO COMPLAINT WITH EMIRATES SERVICE. I found my flights comfortable and the staff and food were great.
Just one problem I had with a flight out to SA via Dubai leaving Manchester June 14th 0 2050hrs. (EK 0020). This flight was delayed for 3 hours therefore causing me to miss all my connecting flights. Anyway I eventually got to Cape Town but found that I could not board the connecting flight to Port Elizabeth (with SAA) without having to pay R1083.00 of my holiday money, as the flight was changed I had to pay the difference.
I WOULD LIKE EMIRATES TO REFUND ME THIS MONEY, as although I was accommodated very well, I had to get somebody to pay this amount at the airport and was quite embarrassed.
Thanking you
Look forward to hearing from you soon.
Robyn Hall
(Confirmation no: FFPBB2)
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