When my Vauxhall Corsa cdti broke down over the bank holiday Easter Weekend, I thought the quickest and easiest way to get the problem diagnosed and fixed would be to take it to a main dealer Vauxhall garage. So I arranged for it to be booked in to Evans Halshaw in Plymouth (the main dealer Vauxhall garage) What a huge mistake, over a 3 and a half week period, I had to constantly ring for an update on my car, and time after time I was fobbed off. I was told "Ill find someone who knows about your car and ill call you back" Yet no-one ever called back, or I would be told "We have ordered a new part and it will be here in 3 days" 3 days! They are a main dealer garage! Even when they fitted this new part (which I was never even told what it was) my car still wouldnt start! After 3 and a half weeks and continuous phone calls and getting no where, I had finally had enough and I put my foot down and demanded to know what was going on! I was told by an extremelly rude lady on the phone that basically they had no idea what was wrong with my car and that they didnt know what to do next! Unbelievable! I have a Vauxhall car and I took it to a Vauxhall! I Had finally had enough and I arranged to have my car taken away! When I collected my car, again I was met by extremelly rude receptionists, and they had the cheek to charge me £156.00! When they found nothing! The part that they fitted had been removed as it had no use, and I have no proof that they even carried out any diagnostic work! It was disgusting service and I would advise everybody to steer well clear of there! Absoutley awful experience I had and I never wish to repeat! And what is most laughable of all, once my car was out of Vauxhall my partner had a look at my car under the bonnet, and he checked all of the easy to reach and most common sensors, and even to the untrained eye you could see that a sensor was damaged! A new sensor cost me less than £50! Unreal! My car is now fixed and no thanks to Vauxhall!
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