ComplaintsHub.co.uk » Cars & Transport » Review / complaint: Swiss air - Theft from checked in baggage | News #13454

Swiss air
Theft from checked in baggage

I recently flew with Swiss Air long haul. On arrival at my destination airport I discovered that my bag had been broken into and my camera had been stolen.

The bag had been padlocked but the metal tags on the zip had been cut.

I reported this and was told that I would have to claim compensation from the airline.

I have had one email from Swiss Air stating that valuables inside of checked in baggage are not automatically insured. End of.

I have emailed them three times and sent three recorded delivery letters. They have not had the courtesy to reply to any of them.

I will not be using Swiss Air again.


Company: Swiss air

Country: United Kingdom   Region: United Kingdom

Category: Cars & Transport

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