I contacted after-sales in Feb 08 re faulty mattress still under warranty. We heard nothing for several weeks, then I got text to confirm delivery on certain date. That morning, after time taken off work, they rang informing it was "out of stock"! Re-delivery arranged. Husband due to be ...
In brief, I purchased a bed on my Coop credit card on 15th August. On the 17th August I reported the bed as being faulty. The matress dipped in the middle and there was a tear in the base of the bed. Pictures were obtained. All I was told was to "try the bed for the 40 day trial". I had ...
I ordered two beds and mattresses from Bensons in oct. delivery on 5th nov. the van arrived minus one single bedframe, after several phone calls by the delivery men and myself we were told the frame was out of stock, the driver admitted he new this before they left the factory. Our old beds had ...