Play.com
Failure to Delive

I am absolutely disgusted with the recent service received from Play.com.

I placed an order for a Wii fit package from Play.com on 5 December and it was approved and i was notified of dispatch. They attempted to deliver on the 14 Dec and I was out. I called the delivery company back on the 15 Dec and arranged redelivery for 16 Dec, the product did not arrived i was notified by play.com on the 17 Dec that the item had been returned and money refunded. Obviously this was a xmas gift for my child and i have had to source elsewhere.

How can a company get away with such shoddy service. I assume the owners have no shame to pretend to supply a service to the public. Be warned and use at your own risk

Company: Play.com
Country: United Kingdom
Region: United Kingdom

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