Play.com
Efunds

I bought a second hand WII from Play.com costing £140 and when I received it I could not get a picture on any of my televisions, I tried everything I could think of like borowing leads off friends to see if it could be fixed easily but had no success at all so I had to send it back to the seller who obviously treated me like a liar saying it worked when he sent it but he would say that, anyway it cost me an extra £10.99 to post it back and I have checked with Parcel force and he had signed for the parcel 12 days ago and has not given me my money back. What has upset me a lot is Play.com do hardly anything to sort things out. Do they think that I would be happy at losing money on postage and lie about it not working, I will be out of pocket.

I am a housebound disabled man and the WII was to keep me from going crazy cause I'm alone a lot anjd without the refund I cannot buy another one!

Play.com have been extremely unhelpful about helping me get my money back.

No matter now what happens I will never buy anything from Play.com and I used to be a regular customer spending hundreds of pounds over the years, but that means nothjing to them.

If the seller refuses to give me my money what the hell am I going to do???

This just isn't fair.

If the seller was to have responded quickly I would have removed the negative comment but he hasn't so I'm leaving it!

Company: Play.com
Country: United Kingdom
Region: United Kingdom

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