Easy Jet
Rip off
- 05-23-2009
- 82
When I booked a flight for myself and a friend online, I put my name and her name and only when I printed off the e-ticket, I realised that it did not accept my friends name. When I finally got round to talk to somebody on an Easy Jet Desk at Stansted Airport, I had to pay £106 (!!!) to change the name - this was more than the original ticket had cost. My suspicion is that Easy Jet (at least at times) put a default on their booking system that it would not accept other names and you only find out when it is too late - and then they make profit on the name change.
Company: Easy Jet
Country: United Kingdom
Region: United Kingdom