Easy Jet
Shocking service

I recently booked a flight through easy jet for me and my friend for paris, we were to book it online. We got to the confirm page and confirmed my details as well as my credit card and the page froze, not sending me a confirmation email. We waited and did it again as we were keen to get the flight, again same problem.

Easy jet has now taken the amount out of my credit card twice, and i am not booked on the flight. I no have to wait 28days for the money to be refunded as they have stuffed up.. What a joke... Also i now have to make a case to the head office to get all my fees and charges back. I am on holidays and now $800 out of pocket on my 4 week holiday!!! Never again!!!

Company: Easy Jet
Country: United Kingdom
Region: United Kingdom

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