Comet
Poor Repair Service

Getting really angry right now,

I used to work for Comet a few years back and while i was there I bought a 32inch panasonic TV with a 5 year cover, on the 8th of aug it went broke down making it unusable, called the comet repair line and they said someone will be out to in within 5days.

so i thought fair enough atleast someone will come fix it.

the guy came out and messed about with it and said oh i need to order a part we'll be back out a week today, fine i thought.

6days later I get a call "oh we cant order that part anymore, someone will be out a week today to remove the fault part for repair"

and they did!

after countless phone calls complaining and such I got a phone call saying no we wont replace the TV and its still going to be another 10days till we repair it.

so thats going to be jsut about 2months.

When i worked in the shop a few years ago non of this stuff was going on, we always made sure that everything went though fast i think the max time i seen for a repair was 12days, there is no way im going to buy anything from comet again in my life

Company: Comet
Country: United Kingdom
Region: Scotland
City: Dunfermline

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