Laura Ashley
Extremely bad customer services

Had the misfortune to purchase a Kingston sofa from Laura Ashley, it was unwrapped my the the deliverey people in the street and brought in the house. The whole thing had obviously been shrink wrapped causing deep creases all over, particulary on the arms and what appeared to be oil marks on the front and sides. Photographs were taken and Laura Ashley contacted. Obviously this company doesn, t understand the concept of Customer Service and the contempt it has for its customers is disgusting they just don, t dony want to know, they are almost impossible to contact by phone and won, t respond to your emails, this has been going on for a month now and I am just in the process of instigating court proceedings, I would urge everyone to think twice before giving this company any business

Company: Laura Ashley
Country: United Kingdom
Region: England

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