Laura Ashley
Quality of cushions

We purchased 2 sofa;s from laura ashley which were delivered on the 18th november we quickly descovered the cushions pads were total rubbish i have never had such uncomfortable cushion on a sofa before we complained to laura ashley they sent out an indepent technician who said they reached the required wieght etc and that we needed to remove the pads from the leather cover and tease it into shape having had leather furniture most of my married life i have never heard such a story we did as they suggested but this did not make the slightest bit of differance they were still just the same we could not sit on them due to the lumpy condition the name of these very uncomfortable sofa, s abingdon they look very nice but that is where it end, s i have bought so much in the last year i am extremely disappointed with laura ashley, s customer service there attitude stinks we have at our own expence had a company put in new in pad, s we have now got cushions that we can sit on laura ashley need to check on marks and spencers sofa, s which we have which has much better cushion, s moral of this story do not by laura ashley abingdon sofa, s or any other item because there after sales is dreadful

Company: Laura Ashley
Country: United Kingdom
Region: United Kingdom

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