Tidebuy
Withholding refund

I ordered some dresses from tidebuy. They advised that shopping was free. I paid almost £60.00 delivery charges as they sent each one separately.

To top it all the quality of the items was very poor and I'll fitting. I'm trying to return them and get a refund and they're making it very difficult.

Now they're saying that I can't have a refund as I didn't return them within 7 days. Actually this is rubbish I've been liaising with them for weeks and my complaint was submitted within 24 hours.

How do I get my money back.?

Company: Tidebuy
Country: United Kingdom
Region: England

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