EuropCar
Damage surcharge

I hired a car on the Europcar "boom er rang" contract. It was never out of my sight except when I left it at Gatwick North terminal at 4 a.m.as instructed, ther was no one to check it off. On return from holiday I found that I been surcharged £135.00 for a cut tyre., for which no evidence, no prior call and above all no reply for 4 weeks from customer care. This is a rip off and there are a number of people who have been caught by this scam. Don't use them and whatever you do don't leave the car without it being checked and signed off.

Company: EuropCar
Country: United Kingdom
Region: United Kingdom

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