Laura Ashley floor mirror
Delivery

I ordered a floor mirror from Laura Ashley on 18 April and have still not received delivery! They were due to delivery the mirror on Thursday 28 June, I phoned on the Wednesday to confirm delivery and ask for a estimated time of delivery. My son took half the day off as they advised me it would be between 11:00 and 14:00 that day and advised that they would ring an half hour before delivery.By 13:00 they had not phoned and not delivery was made so I came home in my lunch hour to wait for them. I returned to work at 14:00 hours as they had not contacted me or delivered the mirror. As soon as I returned home I phone them and had to wait for someone to take my call. I asked about my order she placed me on hold and then eventually came back to me to say order had been cancelled. I explained I had not contacted them to cancel my order and who had cancelled it. She said she did not have that information but would call me back the next day. It is now Monday 2 July and I have still not received a call from them. I have sent messages via their website and even tried to contact them on Facebook but so far no luck!

Company: Laura Ashley floor mirror
Country: United Kingdom
Region: England

  <     >