BlackBerry 8520
Faulty Handset

I want to make an official complaint about my blackberry 8520. I purchased in June and as im pay as you go, I have spent £160 on this phone. Not only did the phone go faulty after a couple of months, I took it into the Carphone Warehouse where I purchased it and all they could do was say repair. They took the phone for repair, and did a software update advising me this would solve all problems. A week after this repair the handset has yet again become faulty and is doing exactly the same. White screening. Freezing, telling me I have messages but I cannot see them. Iv advised carphone warehouse I wanted a refund on my product as its not even six months old!! Yet again all they could advise was a repair, as they will not do anything I have now had to go out and purchase a new phone because I have had no assistance what so ever. I will be making a complaint to carphone warehouse as im disgusted they will not return my monies.

My email- amlane18@yahoo.co.uk

Company: BlackBerry 8520
Country: United Kingdom
Region: United Kingdom

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