Matthew Houldsworth
Quilldevelopment.co.uk, Sold us a worthless product and after he knew it was worthless to us refused refund. Hessle Hull Yorkshire

It all started with the purchase of Datafeed CSV Plugin Item# 2 from the Digital Quill Web Site.

Here is original emails kept on file as proof Matthew Houldsworth of Digital Quill knowingly has sold us a product that does not work for us and evidence thereof that he refused a refund. Proprietary information has been omitted as to not offer a security breach.

Jan. 21 11:52:35 PST
Transaction ID: 4XW94294SM616670G

Hello AEC NU Computers,

You sent a payment of 25.00 GBP to Matthew Houldsworth

It may take a few moments for this transaction to appear in your account.

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Merchant
Matthew Houldsworth
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AEC NU Computers
8670 Rick Road
Mc Kean, PA 16426
United States
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Description Unit price Qty Amount
Datafeed CSV Plugin
Item# 2 25.00 GBP 1 25.00 GBP

> On 29/01 20:51, Joseph **** wrote:
>> Greetings :-) I am having significant problems getting the datafeed
>> plugin to work. First I bought the plugin some days ago Jan 21st and my
>> PayPal Unique Transaction ID #4XW94294SM616670G Until now I have not
>> messed with it. Now I get the plugin to install by get the error when
>> activated: Your MySQL user does not have the relevant privileges to
>> create tables please add these privileges and re-activate the plugin In
>> your FAQ section it says that this is caused by permissions. Yet the user
>> created the WP Tables and it also created a table wp_multifeed_rules -
>> proof that the permissions are correct. I tried to upload a feed.csv from
>> my HDD, the screen flashes after a while and nothing. I can see in the
>> uploads folder files it created for each of two attempts ending in .tmp
>> In addition, I am able to enter phpMyAdmin as the user and create tables
>> all day. Please let me know what needs to be done to fix this. WP Version
>> 2.9.1 Here are the server stats: XXXXXXXXXXXXXXXX

His response:
> Hi
>
> I have this problem wih some versions of mysql if you edit the
> multifeed.php file and remove the lines:
>
> {
> echo "Your MySQL
> user does not have the relevant priviledges to create tables please add
> these priviledges and re-activate the plugin";
> }
>
> that will sort the problem out. Also if youc an give me your exact version
> and build of MySQL that will help me fix this for the next release
>
> If you still get the other problems after doing this then please contact
> me again and I will help again, but I am hoping this fill solve you issues
>
> Kind Regards
>
> Matt Houldsworth
> Digitalquill

Note he said "fix this for the next release" - when next decade? why not fix it now...

Greetings Matt :-)

thank you for your quick reply. I did as you suggested which got rid of the
error message removing the code, however the datafeed still does not show up
in which I used
an upload.

To make things easier and for you to see exactly what is happening or not
happening, here is the URL for the test site, it is a non production site so
you can do what you need:
XXXXXXXXXXXXXXXXXX

admin
pw: XXXXXXXXXXXXXXXX

In addition, you had asked me about the version/build of MySQL - this is why
in my previous letter I included the link:
XXXXXXXXXXXXXXXXXX - it tells everything about the
configuration of the server including the info you asked about.

Hopefully you will have some good news for me soon as to why the datafeed
doe not show though it goes through all the motions and seems t upload
successfully.

His Reply and to even try to put the problem possibly on to a wordpress problem...

> Hi
>
> It looks to me like the message was indeed correct, you ahve a problem
> with your MySQL user as it appears the tables have not been created for
> the plugin.
>
> Can you check that the MySQL user has the permissions to create tables
>
> If you are sure that is not the case I can send you the table definitions
> to create manually, however you should not have to do that if everything
> is ok with your wordpress.
>
>
> Kind Regards
>
> Matt Houldsworth

Greetings Matt :-)

well sir the Table for Wordpress and many other applications were created by
the software that we have installed on the server without issue. Therefore I
am certain the permission to create tables. In addition, we can see that
something created wp_multifeed_rules in the database - I have attached a
screen shot of the Database for your trouble shooting pleasure :-)

I have searched the Multifeed Files in an effort to find an SQL file to feed
into the database - which does not exist.

On this particular server we have 142 Web Sites with many running scripts to
include OSCommerce, CMS Infusion, and many more without incidence and all
requiring permissions to install their related databases - as a matter of
fact, the setting for permissions in the server control panel are quite
simple since it is either all or nothing.

Sir with all due respect, I have given you the admin panel access to
wordpress for the test site. Obviously within a few moments you could
clearly determine that Wordpress is functioning correctly and that all
permissions are correct. I have sent you the Server Configuration
Information so you can see the entire configuration and the MySQL version. I
have sent you with this email a screen shot of the database which clearly
shows that the tables were created.

What more can I possibly do to facilitate the operation of this script?

What more information could I possibly provide that would give the answer to
what the problem is without hiring a PHP programmer?

*******************************
From this moment on all we have received is silence and this may be from shear incompetence on Matthew Houldsworth part or plain out fraud.

We did not give up yet...

Greetings Matt Houldsworth :-)

Company: Matthew Houldsworth
Country: United Kingdom
Region: United Kingdom

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