Be2.com
Money and upgrade

Internet & Web

In july i paid for a trial of 5pounds for the dating site but for some reason i never filled out my profile and never used it..but as they took my card details they decieded on 24th august i wanted to pay 119.94 for a 3 months upgrade of account without even asking me... so they took the money i had to wait 2 days for it to show who took the money and then i emailed then yesturday to say im very disgusted that they can assume i want to pay that amount when im a single parent anyway..so i could not afford that amount... i had a reply saying they will get back in touch in 24 hours to which i have not yet recived... so in the mean time i looked at the site again last night and found in faqs that u can delete your file to which i did last night as i tried my id for the site today and i can not access the site today but it says to cancel ur premium membership (too which i didnt want) u have to fax them which takes 48 hours but i dont have a fax machine... but i certainally want my money back to which i told them in a email... and to find the pages to delete my payments i had to tick all questions anying thing just to get my account open to see the help and other pages its disgust..no phone number so u can contact them what a fraud place it is...


Company: Be2.com
Country: United Kingdom
Region: United Kingdom
Site: www.be2.com
  <     >  

RELATED COMPLAINTS

Be2.co.uk
Illegal practices

Be2.com
Not providing service that was paid 12months in advance

Virgin Atlantic
Terrible experience!

EuropCar
Fraud & Scam

Be2.co.za
Unauthorised credit card debit

Be2.co.uk
Unauhorised deduction and failure to honour cancellation request

Etihad
Customer Service

Carphone Warehouse
New up grade phone suffers from poor signal

Air India
Absolutely the most horrible travel experience

Virgin Media
False advertising