Laura Ashley
Delay in order, no communication

I bought £1700 worth of furniture and upholstery from laura ashley in january... i was given a guide date of the 4th April for delivery but was assured it may come sooner than that and we would be given weeks of notice to arrange a time and day that would suit us for delivery. It is now the 8th of april and ive just rang them to say, whats going on? ive been told 'by a computer' that delivery will not arrive until the end of may! no communication regarding this delay or why there is a delay. no one available ie manager or supervisor to advise me and no compensation can be given until we receive the items... absolutely outraged. I am now told someone will call me in the next 48 hours to explain!! still wont help my order to be here faster and no compensation. I will never shop there again. I would of made the furniture faster myself!

Company: Laura Ashley
Country: United Kingdom
Region: England

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