Vodaphone
Poor mail service

I have become increasingly fed up with the message coming up on my phone that says, I have the wrong password or username, and that I cannot send or receive mail. This is happening on a very regular basis. I of course do have the right password and username, and am able to retrieve and send mail on my desktop. I am not happy about this as I have a contract which includes being able to use this service. I believe that Vodaphone have a responsibility towards me to make the necessary correction themselves, and speak to the party involved who facilitate mail to my phone, instead of offering to "help" me delete my e-mail account, reset it up, do a network settings reset, etc, etc... All of this is very time consuming and should be of course completely unecessary. In fact, it has proved itself to be unecessary on previous occasion, when I have refused to do a reset, and threatened termination of my contract. I am waiting on a call presently from a person in senior management who is supposed to be contacting me about this great inconvenience. Please no comments from any classic internets thugs who are actually violating terms of use for the complaints board, and being abusive. Thank you.

Company: Vodaphone
Country: United Kingdom
Region: United Kingdom

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