Business Phones Direct
See below

Buisness Phones Direct cold called me last month. They offered to buy me out of my current o2 contract and offered to divert my landline calls to my mobile and I would not incur the cost of the call. I also needed another contract for a new employee so I very foolishly agreed to two contracts. To cut a long story short o2 took the money from me (£250) which BPD had said they would pay to buy me out of my contract. They have not diverted my calls and the second phone I sent back within a week as coverage was poor at my employee's home. I sent it back within time limit given, yet Im still paying for it. They have asked for proof of postage which i have provided but still I am paying Vodaphone £60 a month for a phone I do not have. The handset that I kept does not work, i have taken it to a Vodaphone shop and they have agreed there is a software problem and is faulty, yet again they are not prepared to do any thing about it. The complaints I have are literally endless. I have phoned them literally hundreds of times but my account manager (the only person who can apparently deal with my issues) will not answer my calls. I am left on hold for 25 minutes at a time, when there system automatically cuts you off! It is so incredibly frustrating. Since doing some research I realise that this company are nothing more than con merchants, there are literally hundreds of complaints on them.

Company: Business Phones Direct
Country: United Kingdom
Region: England

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